your Digital
Commerce Division.
Swarm CaaS gives your business one accountable team to plan, build, launch, operate and grow your online commerce business. From strategy and platform selection to integrations, marketing, analytics and continuous optimisation, we manage the commerce operation so you do not have to.
Revenue Growth
+34%
Conversion Rate
3.8%
Marketing ROI
4.2x
Optimisations
12 active
Roadmap Progress
THE PROBLEM
Stop managing
separate suppliers.
One team. One roadmap. One
commercial outcome.
Developers
Designers
SEO agencies
Paid media teams
Email marketers
Analytics teams
Hosting providers
ERP integrators
CRO specialists
what we build
We do not build websites.
We build revenue engines.
The goal is not to launch a website. The goal is to build a business that grows online.
Our framework
The Commerce
Growth Framework™
Our process gives your business a clear path from
idea to launch, and from launch to continuous growth.
Discover
Understand your business, customers and market.
Plan
Develop your strategy, roadmap and technology plan.
Build
Build and integrate your complete commerce ecosystem.
Launch
Go live with confidence and precision.
Grow
Optimise, scale and drive ongoing growth.
Continuous Improvement: Measure, learn and improve every step of the way.
What is included
Everything required to build, launch and scale online commerce.
Strategy
- Commerce strategy
- Platform selection
- Technology roadmaps
- Customer journey mapping
- Business analysis
- Discovery workshops
Enable
- UX and UI
- Ecommerce development
- Integrations
- Payments & Shipping
- ERP / CRM / PIM
- Hosting & Security
Growth
- SEO
- Google Ads & Meta
- Email marketing
- Analytics
- Conversion optimisation
- Personalisation
Operate
- Support
- Feature releases
- Monthly improvements
- Commerce management
- Performance monitoring
- Reporting
Built for where your commerce business is now.
Start Selling Online
Launch a new ecommerce business with the right strategy, platform and operating model.
Scale Existing Ecommerce
Improve performance, integrations, marketing and reporting for an existing online store.
B2B Commerce
Build digital ordering experiences for B2B buyers, account customers and repeat purchasing.
Wholesale Portals
Create private ordering portals for wholesale customers, reps, dealers or distributors.
Omnichannel Commerce
Connect online sales with stores, warehouses, stock systems and fulfilment operations.
Marketplace Integration
Expand into marketplaces while keeping stock, orders and reporting aligned.
International Expansion
Prepare commerce infrastructure for multiple regions, currencies, payments and fulfilment models.
Migration
Move from outdated ecommerce systems to a better platform without losing visibility or momentum.
Platform advisory
Platform choice follows strategy. Not the other way around.
We help you choose, build and operate on the right platform for your business
model, catalogue, integrations, growth plans and internal operations.
Disclaimer: We are platform-neutral. The right platform depends on your business objectives, operational requirements, integrations, budget and growth plans.
INDUSTRIES
Commerce support for
businesses with real
operational complexity.
Commerce performance is measured across the whole business.
Revenue Growth
Conversion Rate
Average Order Value
Customer Lifetime Value
Customer Acquisition Cost
Return on Ad Spend
Retention Rate
Site Speed
Checkout Completion
Order Fulfilment Efficiency
Organic Traffic Growth
Email Revenue Contribution
HOW WE WORK
Choose the right level of
commerce support.
Commerce Strategy
Sprint
For businesses that need clarity before committing.
- Discovery workshops
- Current platform audit
- Commercial assessment
- Competitor review
- Platform recommendation
- Integration roadmap
- Growth priorities
- Budget framework
- Delivery timeline
Commerce Launch
Programme
For businesses launching, rebuilding or migrating.
- UX and UI design
- Ecommerce development
- Payment & shipping setup
- ERP/CRM/PIM integrations
- Analytics and tracking
- SEO readiness
- QA and launch support
- Hypercare after go-live
Managed Commerce
Team
For businesses that want ongoing execution and growth.
- Fractional Ecommerce Director
- Strategy & Technical Lead
- UX & Developers
- SEO & Paid Media
- Email & Analytics
- CRO
- Ongoing optimisation
- Monthly reporting
Our framework
Ready to stop managing suppliers and start growing online?
Book a commerce strategy session and we will help you understand
where your ecommerce opportunity is, what is holding growth back
and what the next phase should look like.
